Refund policy

Last updated 12 Aug 2026

Within 14 days

Cancel a new paid plan within 14 days and we refund it in full, no questions.

After that

We do not refund part months. Cancelling stops the next charge and you keep the plan until the period ends.

If we break it

If the service is unavailable for more than the SLA allows, the credit is worked out on the days affected, not on a flat rate.

Ten beds free. See it running on your own property tonight.