Documentation

Learn how to set up and use BedShift to manage your property.

Getting Started

Set up your BedShift account and make your first booking in under 10 minutes.

Set up your account, add your first property and take a booking.

Set up your BedShift account and make your first booking in under 10 minutes.

Buildings, floors, rooms, beds and the numbers they produce.

Learn how to create and manage buildings, floors, rooms, and beds in BedShift.

View dashboards, generate reports, export data, and monitor daily snapshots.

Inviting residents, records, documents, complaints and move-outs.

Invite residents, manage profiles, handle move-outs, upload documents, and use custom fields.

Create and assign complaints, track status workflows, add comments, and manage SLA.

Reservations, check-in and check-out, transfers and extensions.

Create bookings, check in and out residents, extend stays, transfer rooms, and handle cancellations.

Invoices, payments, receipts and refunds.

Auto-generate invoices, manage line items, taxes, due dates, and export to PDF or CSV.

Accept card payments via Safepay, record cash and bank transfers, send payment links, and process refunds.

Publishing your property and handling enquiries and applications.

Publish your property, manage listings, handle applications, and collect reviews.

Staff accounts, roles, permissions, attendance and payroll.

Add staff members, track attendance and leaves, generate payslips, and manage roles.

Organisation settings, notifications, branding and subscription.

Configure push, email, SMS, and WhatsApp notifications and manage user preferences.

Configure branding, billing, locale, feature toggles, and onboarding for your organization.

Can not find what you are looking for? Reach out to our support team.