Question 1

What is BedShift?

Accepted Answer

BedShift is a modern hostel and accommodation management platform. It provides a unified web dashboard and mobile apps to manage properties, rooms, beds, bookings, residents, invoices, staff, maintenance, and more — all from one place.

Question 2

Who is BedShift for?

Accepted Answer

BedShift is built for hostel owners, PG (paying guest) operators, co-living space managers, student housing administrators, and anyone running multi-bed accommodation. Whether you manage 10 beds or 10,000, BedShift scales with you.

Question 3

How do I get started?

Accepted Answer

Sign up for a free account at app.bedshift.com. You can set up your first property, add rooms and beds, invite staff, and start managing residents in minutes. No credit card required for the free plan.

Question 4

What plans are available?

Accepted Answer

We offer four plans: Free (PKR 0/month, up to 20 beds), Basic (PKR 3,000/month, up to 100 beds), Pro (PKR 8,000/month, unlimited beds), and Enterprise (custom pricing for large organizations). All plans include core features.

Question 5

Is there a free trial?

Accepted Answer

The Free plan is available forever with up to 20 beds and 1 property. For Basic and Pro plans, we offer a 14-day free trial so you can explore all features before committing.

Question 6

Is my data encrypted?

Accepted Answer

Yes. All data in transit is encrypted with TLS 1.3. Passwords are hashed using BCrypt with 12 rounds. Sensitive data at rest is encrypted using AES-256. We follow industry best practices for data protection.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major debit and credit cards (Visa, Mastercard) through Safepay (Pakistan) and Stripe (Global), as well as bank transfers for annual plans. We are adding more local payment methods in each region.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period. No cancellation fees.

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